About Nine Moons

Built by someone who needed it.

Nine Moons exists because even a doctor, in her own city, with every resource going, couldn’t find one person to organise the first weeks at home.

The founder

Dr Prashi Moorthy, GP and mum of two

Prashi spent her career as an NHS GP, much of it sitting with exhausted new parents in ten-minute appointments. She usually knew exactly what they needed. She also knew nobody was going to organise it for them. Then she had her own children and lived it: night-nanny agencies with month-long waitlists, a lactation consultant found at midnight through a friend of a friend, and her own recovery somewhere near the bottom of the list.

She started Nine Moons to be the phone number she couldn’t find. Someone who knows the good people from the merely available ones, who plans before the birth rather than scrambling after it, and who treats the mother’s recovery as half the job.

How we choose people

The team around you is the whole point.

We’d rather tell you we haven’t found the right person yet than send someone we wouldn’t have in our own home.

1

Credentials checked

Enhanced DBS, qualifications, insurance, and (for clinical specialists) professional registration. Checked, not assumed.

2

References taken

We speak to recent families ourselves. Any agency we work with has to meet the same bar.

3

Met in person

Everyone on our shortlist has been interviewed by Prashi or the team. No scraping directories.

4

Reviewed as we go

After every placement we talk to the family. People stay on the list by being good, not by being early.

Where we work

Across London.

We work across London, and the bits just outside it. Our provider network is deepest in central and south-west London (Chelsea, Fulham, Notting Hill, St John’s Wood, Hampstead, Islington, Clapham, Battersea, Wandsworth, Richmond), so that’s where we move fastest. Further out, and into the nearer Home Counties, we’ll be straight with you about what we can staff well, and a little extra travel may show up in a provider’s fee. If you’re expecting in or around London, it’s worth asking.

Expecting in the next few months?

The best time to plan is weeks 28 to 34, but we’ve taken families on in a week when we’ve had to. Start with a call.

Book a planning call